September 7, 2017
This article was originally posted on HIV.gov.
A common mistake for website developers/designers is assuming that their users think and act like they do, “so they end up designing for themselves, rather than others.”* That’s why feedback from your users is critical!
We’ve been committed to soliciting feedback from our users since HIV.gov (formerly AIDS.gov) was launched in 2006, and when we first started blogging in 2008, we posted a message about usability with tip suggestions that are still true today. We continue to incorporate our users into our design and development processes – a principle called user-centered design. Frequent usability testing is a way to improve our design, functionality, and content.
So we’re announcing an opportunity to provide your feedback on the recently launched HIV.gov website at this week’s United States Conference on AIDS (USCA).